When can I drop my child(ren) off?

Sign in for camp is anytime between 8.30am-9am. Please note children are not permitted on site before 8.30am.

Will my child(ren) be playing with other children of a similar age?

Absolutely. At Kalo Sport camps, no matter our numbers we operate age groups and children we always be in a group with similar ages to themselves.

What happens on breaks and lunch?

A big factor regarding the facilities we use for camps is not only excellent sports facilities but also comfortable and safe settings for breaks and lunch so children can rest and relax whilst watching TV or being with their friends. All staff are paid to supervise lunch breaks.

Can my child(ren) bring their phone/electronic devises?

We allow children to bring phones/electronic devices however we will not be held responsible for loss, damage or theft. We have never however, had any incident of theft in 13 years of operating camps. We ensure children are sitting with their own age groups during lunch/breaks.

My child is booked to do the AM session. When can I drop him/her off and pick up?

Sign in for the AM session is the same as for children doing full-day – between 8.30-9am. We start our activities at 9am and finish at 12pm for lunch. Children who are booked for AM are to be picked up at 12pm.

What should I pack my child for lunch/snack break?

We strongly advise your child comes to camp with plenty of water/isotonic sports drinks as well as food sources which will provide them with energy throughout the day. This will help your child perform at their best on the camp and help delay the onset of fatigue during exercise and prevent dehydration.

What equipment does my child need to bring to camp and what should they wear?

Very importantly in the summer months – sun cream. Footwear for tennis should be non-marking sole trainers. Footwear for multi-sport can be those trainers worn for tennis, or astro-turf football shoes. We will have tennis racquets as well as all sports equipment to provide your child at camp. However, we encourage children to bring their own racquets if they will feel more comfortable using them.

We advise clothing that will keep them cool in the summer such as sports tee shirts and shorts. It may also be a good idea to wear a hat if playing tennis in the summer. Warm active clothing should be worn for the winter months. All activities will be in our indoor dome during the winter so please do not worry about wet weather.

Are there parking facilities on site?

A good amount of parking space is available at Hazelwood Sports Club. Alternatively, the club is a very short walk away from residential streets where cars can temporarily be parked.

How secure are the facilities?

The facilities at Hazelwood Sports Club are very secure and the environment is safe and appropriate for a children’s sports camp. The facilities are of open access to members of the sports club so children on camp will be supervised at ALL times, however, during the day the club is very quiet and completely hired for Kalo Sport camps. Hazelwood Sports Club is also accustomed to a high number of junior members using its facilities year round.

What happens if my child falls ill or gets injured?

If your child becomes ill or gets injured during the camp, we will follow all the necessary procedures required to assist them and keep them safe. Our camp manager is first aid trained and well experienced in child safeguarding procedures. Parents/carers will be notified immediately if an illness or injury is of a more severe nature. The experience and training of our coaches combined with the quality of our facilities means your child will be in a very safe environment.

What happens if it is raining?

The quality and depth of the facilities we use for our services are a key factor in our ability to provide children with the best possible sports camp experience. We are fortunate to have great indoor facilities at our disposal for both tennis and multi-sports in all-year round.

Are there appropriate toilet and changing facilities?

Yes. We have both boys and girls toilets in the club house. Children will be escorted to and from the toilets by our staff during designated age group trips to the toilet and if they require the toilet outside of these toilet trips.

We can only attend certain days during the week. Should we select the days we can attend when booking?

Yes. Our easy to use booking system has been designed to allow you to specifically select the dates and times that suit you.

Can I book a Kalo Sport camp for more than one child?

Yes you can. For each booking you make, our system will ask you to provide details for each child who will be attending. This will then appear when you checkout and when you receive your booking confirmation.

What if we can no longer make the camp schedule that we have booked?

We provide a refund if notified 48 hours outside of the session commencing and a credit if your child can not attend within 48 hours of the session commencing. Please see our terms and conditions page for all refund and cancellation policies.

* * If your question still remains unanswered please contact us at info@kalosport.com and we will get back to you as soon as possible * *